Troubleshooting¶
Check your setup¶
Please check if the problem is caused by your setup.
Read Quick start guide.
Check if the static/media-files are served correctly.
Make sure you have removed all custom FileBrowser templates from all locations in
TEMPLATE_DIRS
or check that these templates are compatible with the FileBrowser.
Run the tests¶
Start the shell and type:
python manage.py test filebrowser
Warning
Please note that the tests will copy files to your filesystem.
Check issues¶
If your setup is fine, please check if your problem is a known issue.
Take a look at all FileBrowser Issues (incuding closed) and search the FileBrowser Google-Group.
Add a ticket¶
If you think you’ve found a bug, please add a ticket.
Try to describe your problem as precisely as possible.
Tell us what you did in order to solve the problem.
Tell us what version of the FileBrowser you are using.
Tell us what version of Django you are using.
Please do NOT add tickets if you’re having problems with serving static/media-files (because this is not related to the FileBrowser).
Please do NOT add tickets referring to Djangos trunk version.
At best: add a patch.
Note
Be aware that we may close issues not following these guidlines without further notifications.